Design magic that changes the world

Are you curious?

We've been transforming websites for over 20 years and these are some of the common questions clients have asked us about getting started, our process, payments, and website care.

I'm ready! How do I get started?

Website Worksheet

To start the process, fill out our website worksheet. We want to learn about your why, your goals, and audience needs. You can save your work on our form and come back later to complete it. So take your time and provide the details we need to make you project a success!

Review

Once you submit your answers, our team will review your answers to see if we're a good fit for each other. If everything looks good, we'll send you a follow-up email to hop on a meet and greet call with the decision makers on your team.

Proposal

After that discussion, we'll provide a proposal that outlines everything we discussed and the value we can provide to help your organization or purpose-driven business inspire and engage its audience to change the world.

Kick-off

Once you've accepted our proposal, we'll send you an invoice to secure the project. After we've received the deposit, we'll onboard your team onto our project management tool, Basecamp. Then we'll coordinate a kick-off call to make the magic happen!

How long does it take to build a website?

Website redesigns take a minimum of three to four months to complete. We usually spend two months on design and up to two months (based on complexity) for web development.

What’s your process for redesigning a website?

Glad you asked! Check out our website redesign process page for how we magic the magic happen.

How do we pay for the website?

For websites, we require a 15% to 25% deposit of the total budget that’s been allocated for your project. Once we receive this payment along with your signed project agreement, we’ll coordinate a kick-off call on Basecamp with your team.

Invoices are emailed on the 1st of during the estimate duration of your project as a monthly retainer. Payments are due within 30 days of receipt. We accept credit cards and checks.

On smaller projects like graphic design or logo design, we require a 50% deposit to begin the work. Once everything is completed, we’ll email you an invoice for the remaining payment which will be due 15 days later.

What's special about WordPress for a website?

WordPress is open source content management software and currently powers over 30% of all websites on the Internet. The project is contributed to by tens of thousands of developers all over the world and continues to grow. WordPress allows us to develop flexible and customizable websites to modern standards and observes web development best practices. The community of web developers that use WordPress allows us to tap in to this collective intelligence and bring that wealth of experience to your project.

Can you help us with our marketing materials?

Need to spread the word about the vital work you do? We got your logo, branding, and printed marketing needs covered.

Where do you recommend hosting our website?

We recommend that your website is hosted with a reputable company that specializes in WordPress hosting. Some of the providers we commonly use for our clients are: Flywheel, WP Engine, and Lightning Base. They offer various plans on secure, shared web hosting platforms at monthly and annual rates.

What happens after the website is launched?

Once your website is launched, we will provide 30 days of support to make sure any bugs have been ironed out and that you are confident using your new website. After that period commences, we highly recommend subscribing to one of our website care plans to make sure your website is looked after and maintained. Our website care plans include updating your software, regular backups, security checks and making sure your website is always online and open for business.

Ready to find your magic?